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Anycubic Photon Printer Owners 造訪社團 » 用戶發文

原文網址 Alexander Keith
2019-12-03 08:11:18

Do you folks have any experience with anycubic's support? How long between ticket messages is normal? Thanks :)

翻譯年糕

Nick Chicone
2019-12-03 08:13:25

JP Legris
2019-12-03 08:13:52

Alexander Keith
2019-12-03 08:14:00

Mark Wardle
2019-12-03 08:14:21

Mark Wardle
2019-12-03 08:15:12

Nick Chicone
2019-12-03 08:16:34

James Vincent Paquette
2019-12-03 08:20:01

Pat Sinclair
2019-12-03 08:20:06

Jason Jacobs
2019-12-03 08:23:29

Johan Van Loggerenberg
2019-12-03 08:23:49

Jared Zadorozny
2019-12-03 08:24:06

James Vincent Paquette
2019-12-03 08:24:54

Jared Zadorozny
2019-12-03 08:25:25

Johan Van Loggerenberg
2019-12-03 08:28:21

Alexander Keith
2019-12-03 08:49:18

Alexander Keith
2019-12-03 08:52:57

Pat Sinclair
2019-12-03 08:53:00

JP Legris
2019-12-03 09:01:12

Alexander Keith
2019-12-03 09:12:25

Jason Hartloff
2019-12-03 09:13:20

JP Legris
2019-12-03 09:16:58

Alexander Keith
2019-12-03 10:35:39

Mike Nye
2019-12-03 10:39:09

Jim Nelson
2019-12-03 12:28:29

Kevin Boogaard
2019-12-03 16:18:26

Tomáš Fúdor
2019-12-03 17:43:37

Johan Van Loggerenberg
2019-12-03 19:29:55


原文網址 Alexander Keith
2019-12-02 08:53:24

Short Version: Please help me with a memory m_11800 error. If you've overcome this error please tell me how you were able to fix it. I'm also open to suggestions for other things to try. Finally what firmware should I use if I update it? Anycubic.com has two listed V5.0.2 and V4.2.19, which firmware should I use? My photon currently has V4.2.12
Long Version: Hello there folks, I started with the anycubic photon this wednesday and definitely had a couple of days of that sweet sweet honeymoon before slamming into problems. Namely I had a print stop mid print with an error code (because I'm foolish I didn't record what it was but I have a sneaking suspicion) and since then I can't get anything to work. I've had over prints not sticking to the plate, many many memory errors and finally I've contacted anycubic support, but I would like your opinions in the meantime as I await a response from them.

Fixes and troubleshooting I've tried:
I did what I thought was best so I opened up the photon docs on the photonsters github and got to troubleshooting.:

First thing's first, I ditched the stock usb to use a much better one that I had on hand, 8gb, fat32 etc. However this still resulted in a failed print with a memory error.

Next, I removed the usb stick and did a power cycle for the printer. This allowed me to do a full resinless print (no resin in the vat) so I could double check that the usb could be read. It seemed to work fairly well, the photon went through the entire print without a memory error. With resin however my next print did not stick to the plate at all, I checked my FEP tension, found it was at 280 Hz according to an audio analyzer, releveled the build plate and checked everything again without resin. It seemed much better, I tightened the FEP to 300 Hz just in case and tried again. After which, with resin in the vat, the next couple prints failed with a memory error m_11800, however the failed prints are sticking to the plate and even filtering the vat and checking the FEP all is clear in the vat. However the memory error is still very annoying. I figured it could be PSU related because the first time and last time I had a memory issue while printing if I moved the PSU at all it would disconnect the mains from the adapter via the adapter's plugin. So I zip-tied the two together, removed my UV lamp from the powerbar (when I turn it on it messes with my regular lamp so I know it doesn't play nice with the other devices plugged in). I also decided to try with the usb stick plugged directly into the motherboard to minimize any potential issues. Memory error. M_11800 again. So I started a support ticket and here I am now.

What should I try next? 翻譯年糕

Jason Lund
2019-12-02 13:51:41

Alexander Keith
2019-12-02 13:54:10

Sen Kun
2019-12-02 15:53:27

Jason Lund
2019-12-02 20:06:07

Jason Lund
2019-12-02 21:57:22

Alexander Keith
2019-12-02 23:38:43

Jason Lund
2019-12-02 23:52:27

Jason Lund
2019-12-02 23:54:51

Alexander Keith
2019-12-03 00:31:24

Jason Lund
2019-12-03 01:46:09

Eric Jorgensen
2019-12-04 11:22:40


 

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