Just bought a new Anycubic Photon a few days ago. When pressing the "Home" button it squashes the build plate against the LCD screen making the paper unmovable. Their customer service said it should be stopping before the LCD just like my original. It also came with a cracked window from screw being tightened too much and a broken hinge on the door.
I figured it wasn't too bad as there's no stressing sound with the "Home" issue, so I decided to level and print. Then when starting a print, the back half of the build plate pops up cause nothing to stick on the back half. Tried about 6 different prints, as well as using my original build plate. Only the front half stuck.
My first Photon I got a little over a year ago still prints amazing. Some adhesion issues sometimes, but nothing too bad. Just finished the Spiderman diorama by Sanix. Tried the new build plate, so the build plate is fine. They tried to play it off saying I don't know how to level and it's just getting on my nerves now. I've been printing over a year and it took sales 3 days to get back to me after I spammed the shit out of their ticket service when they stopped contacting me.
If there is an easy fix, I would love to know. But after troubleshooting everything, I can't figure out the reason why.
Everything is even, Z-Axis stuff isn't bent, LCD screen is level, and the new build plate worked fine on my old machine.
Now they want me to pay for return shipping as they think it's an issue with my leveling. I'm really starting to hate Anycubic
?
A year ago I would have sworn by them.
Link to "Homing" youtube vid:
https://www.youtube.com/watch?v=1iPMdlo4Zf0
翻譯年糕
Grant Lindstrom
2020-02-29 00:32:04
Cam Erasmus
2020-02-29 00:43:05
Grant Lindstrom
2020-02-29 00:45:32
Grant Lindstrom
2020-02-29 00:45:51
Grant Lindstrom
2020-02-29 00:47:18
Grant Lindstrom
2020-02-29 00:48:44
Cam Erasmus
2020-02-29 00:53:03
Grant Lindstrom
2020-02-29 00:55:49
Grant Lindstrom
2020-02-29 00:58:23
Cam Erasmus
2020-02-29 01:00:48
Grant Lindstrom
2020-02-29 01:02:23
Cam Erasmus
2020-02-29 01:08:35
Janus Stark
2020-02-29 01:08:38
Grant Lindstrom
2020-02-29 01:13:22
Grant Lindstrom
2020-02-29 01:17:52
Janus Stark
2020-02-29 01:30:12