Tina Hu
,
Amy Liao
, ANYBODY at Anycubic!
My LCD is bad, and only after about 5 weeks! Verified numerous black spots and other "wear spots" on the UV Detection test.
This is just intolerable! 5 months of printing? Sure. 5 weeks? That's complete BS. Last 6 print attempts have failed, and it's costing me valuable time.
Further, I sent an email to the Amazon support rep (tina@anycubic3d.com) at Anycubic three days ago with no response! Seriously?
In the mean time, I'm tempted to try a spare LCD screen I have for a similar printer, but I'm worried about voiding the alleged 1 year warranty.
I've been a huge cheerleader for the Photon, but now, I find it difficult to recommend to anyone to purchase the Photon.
Something MUST be done about these sub-standard, crappy LCD screens. I can see skimping on non-critical parts, but the LCD screen is an integral part of the system. It may be "consumable", but a part that can cost quite a bit can't be expected to fail this soon. It just can't. And, if that IS the expectation and is part of your business model, I submit that you won't be in business long.
My suggestion? You send every single owner of the Photon a FREE LCD SCREEN, of acceptable manufacture, at zero cost to the owners.
Rant over. I need a new LCD, when can I expect it?
翻譯年糕