Anycubic Photon Printer Owners 造訪社團 » 用戶發文

Please be aware that by ordering with AnyCubic directly, you are going to struggle to resolve any issues. I have waited almost 1 month for a refund on a printer that was rejected at delivery as instructed by AnyCubic. They refuse to tell me when I will get my refund, I have had to now dispute the issue with my credit company.

I had to place a second order for the printer that I did want Photon S, which didn't work when it arrived, it took a week for them to accept that it was faulty (after many emails) and they agreed to exchange it. After sending it back, they have still not sent a replacement after many requests.

I wouldn't order from them again, but if you do, I would suggest using Amazon, as they will at least help resolve any issues.

UPDATE: They have now refunded the cost of the Second printer but the not the cost to return the faulty one to them and after 5 weeks, I still haven't had my refund for the first printer that I never received, I have emailed support a number of times and keep getting the same answer, which is I have to wait for my refund. I have now purchased an Elegoo Mars, which I am really happy with! Further updates to follow.

翻譯年糕

Please be aware that by ordering with AnyCubic directly, you are going to struggle to resolve any issues. I have waited almost 1 month for a refund on a printer that was rejected at delivery as instructed by AnyCubic. They refuse to tell me when I will get my refund, I have had to now dispute the issue with my credit company.

I had to place a second order for the printer that I did want Photon S, which didn't work when it arrived, it took a week for them to accept that it was faulty (after many emails) and they agreed to exchange it. After sending it back, they have still not sent a replacement after many requests.

I wouldn't order from them again, but if you do, I would suggest using Amazon, as they will at least help resolve any issues.

翻譯年糕