So after just over two and a half months of the printer being down, I may have finally resolved everything. Tech support has been great, but the biggest issue has been waiting for parts in the mail. Waiting for "5-6 days" generally became "2-3 weeks" per part. I've replaced the motor, the motherboard and the display cable (and I immensely dislike working on the inside of the machine... fat fingers, clutz, I dunno.) I'll reassemble the beastie tomorrow because there is not enough beer in my house to get me through that process. Hopefully tomorrow will be a good day.
:-)
Thanks to everyone who attempted to help me get the machine back up and running!
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