ATOM 3D Printer Group 造訪社團 » 用戶發文

try this : https://atom3dp.squarespace.com/mechanical-problems-1/#head1
also when auto leveling slow down the speed to 10%...

Are you trying to print their test print stls or your own?

Also, the auto leveling works just like the instructional video?

https://www.youtube.com/watch?v=wEZZWE5xgHk

Ive been using this printer for 8 months with no issue! i know how to adjust the auto level screw!! this is a code issue... does anyone know of a customer support contact for Atom printers or do they just not care about thier product after selling it??

u can email to support@atom3dp.com.
also record a video for your problem.

I suggest not typing exclamation points to people trying to help you. It gives the impression you're yelling.

If it's a code issue, why would it be their (Atom's) problem then? That sounds like a problem in your g-codes. Do you have any old g-codes you know for a fact worked before you had this problem? Do they also too not work?

I agree - it sounds like GCode problem. Post the first 20 lines or so of GCode that results in the problem. That should tell the story.

ill try that next time!!!!!!

ill try and grab the code and post it on here tomorrow! thanks birk for the idea and help

Yinka im here to ask anyone if theyve seen this issue before!!!!!! i have tried old and new stl files, uninstalled and re-installed Cura many times with no avail! if you seriously have no constructive help or suggestions then bitching at me about excla mation points really isnt going to help! im frustrated with Atom for not setting up before manufacturing a product a customer service line for unknown issues like this one! i have every right as a consumer to be frustrated even though in the end it was my fault for purchasing this item!!!! and if it is a gcode issue then great ill jump on that troubleshooting first thing tomorrow but until then im on here asking for thoughts on fixing the issue, so if your not here to lend a hand just please keep it moving and keep your opinion to yourself

Ok, dude *sigh*

Use one of atoms test print stls and see if it happens still. If it does it's not a gcode problem

maybe your end stop sensor is broken.

Bryan Grude If you know how to use pronterface.
Try to send M503 command & get the result post it here.
Wondering if some setting abnormal in EEPROM .

Bryan Grude I understand your frustration about you shit not working properly. If you want anyone to help you stop behaving like a litte bitch and be polite. We are all makers and eager to help one an other. Now, have you tested with one of Atom's re ady made stl's? If this prints then it is not an issue with you printer. The issue is with your slicer/gcode writer. Please try one thing at a time and post your progress also the solution would be nice to hear about. Good luck.

guys, just bear him, i know that feeling when printer won't work.

Bryan - this kind of problem has been reported elsewhere a few times:

https://www.craftunique.com/forums/view-thread/1558

https://www.craftunique.com/forums/view-thread/1630

The end-stop sensor is not the problem - this sensor is not used during printing. In fact, once you have completed an Auto-Level (which does use the sensor) you could remove it and not know the difference.

he already quit this group.

well that is not a very smart move

What a baby...

so shame for find answer to help him.
he sent the mail to the Atom support.
i'll reply him and also explain about this group.
dont need to know chinese. just post the photo or video. that will be easier to solve issue.

Thx all. u guys so nice.

Birk I love your relentless dedication to solve problems. Thumbs up.

And just to make it clear. The Atom 2 is still the best out there. Happy printing!

i am just a bit skeptical on how many english speaking users are there with Atom 2.0, but it's definitely helpful to hv a group for that. Please let us know on this group when u form a new one.

There may not be many users but the ones out there do need help at times and we shouldnt be isolated due to the limited numbers of people! we spent the money to use this product just as you have so a group that can share ideas easier is only benifiting Atom as a company

I remeber there's a ATOM 2.0 international club for english speakers, perhaps you should ask admin

Sounds great for create a English group.
Actually, I'm customer support engineer.
if u create that group, plz let me know...

i think that just a fanpage not a group....

If there is an English group, I would like to be in there as well. :_)

Po Ting Liu said that there is a english speaking group. I wonder where to find it?!

An English language discussion board has been set up prior to Atom initializing its expansion to the US market. The bard uses the Slack software https://slack.com/downloads and right now has only a very few members and no significant content. The moderator is in the US now and will hopefully be ready to add new members soon.

Mike Galvez

Well i keep hearing about an Atom international fb group but havent found it during a search! I am having major issues with my printer and since there is little to no customer service support from Atom to fix printer issues i will just have to create a fb page and hope i can resolve my isseus on my own!

I had problems and solved them all. Whats the problem? ?

just try ask and take photo for your issues on this FB group. someone will help u. no worry.

The new English group should be announced on Monday. In the meantime post your issues here and help will arrive.

after the auto leveling process ends the hot end instead of printing drops down directly into the glass so hard it pops the arms off

Most of my issues I've solved through Birk Binnard, one other friend, and Google .

But yea, I see so many posts and wonder, "what are they talking about and would it help me?"

Wait, so at the end of the auto level it goes back down into the glass or it goes down into the glass when you try to print?

What would be nice is Atom having some sort of customer support for the product they sell!

Bryan - the Atom folks are aware of the need for customer support in the US. There should be some news about this starting next week.

About your problem: If the printer completes the Auto Level procedure correctly, meaning it senses the print bed at e ach location and then returns to a center position when done, the problem you described sounds like bad GCode. "Bad" means GCode generated by a slicer that is tailored for a particular printer that has geometry and/or control circuits different from the Atom2.

Can you post the first 20 lines or so of the GCode you tried to print? It will look something like this:

; GCode generated by CraftWare

G28 ;Home
;G0 F2400 E-5.0000 <===== Comment this

M109 S190 ;set head temp (wait)
; ------------------------------------
; Layer #0
; ------------------------------------
G21 ; mm
G90 ; abs
G92 E0 ; reset extr
M106 S0
;segType:Skirt
;G0 F2400 E-5.0000
G0 F3300 Z0.200
G0 X-52.398 Y51.575 F4500
G0 F2400 E0.0000

This is GCode I recently created with the Craftware slicer. It generates a line of code that the Atom2 does not like, so I commented it out - see the last line that starts with a ; character - this is the special character that causes the printer to ignore everything on that line following the ;.

My guess is your GCode will have some command that causes your printer to try to reach a position outside it's limits. Doing this is not good - you risk breaking a timing belt, gouging your print bed, or throwing off the geometry of the printhead frame.

https://m.facebook.com/atom3deurope/
We have already created a page for ATOM in English for the same reason, we need information I English as we don't understand traditional Chinese. We are official distributors in Spain and we sent a message to the ot her official distributors I order message the page but we didn't get any answer. The page is already created and I invite you all to like our and start sharing things about the printer and printings in English.thank you, we really believe is really necessary because our customers can use it also. Thank for share