Ok, so I just submitted a warranty claim to Anycubic. Figured I'd post it here too in case someone has any advice, and just in case one of their reps sees it here and can expedite things:
Summary: Several of the holes drilled into the build plate joint are too large.
When I first received my printer, I noticed that the build plate could "wiggle" horizontally even after tightening it (see the video I uploaded here:
https://youtu.be/e5no6izFGps
). It would stay level, but I could rotate it slightly horizontally. It didn't seem to affect the leveling (at first), so I assumed it was normal.
I was experiencing a lot of failed prints, and determined that leveling might be an issue. I followed the steps provided by Anycubic to level the plate, and also followed the advice found on the Photonsters facebook group. I learned from that group that the horizontal "wiggle" was not normal, and I probably had a problem with the joint.
I took the joint apart and cleaned it, and realized that several of the screws were loose. I was able to tighten a couple of them, but at least three proved impossible to tighten. They simply spin in the holes. I tried multiple screws in these holes to make sure it wasn't a problem with the screw, but the result was the same.
Two of the holes on the ball joint itself, and one of the holes around the opening where the ball joint sits, are too large. See the uploaded picture - the bad holes are circled in red. The screws do not fasten, they simply spin.
I tried replacing the screws with ones purchased locally, but that didn't make a difference.
I tried using an epoxy to fix the screws in place, but that didn't make a difference.
The build plate is "wiggling" because there is only one tight screw on the ball joint. The plate also quickly becomes unleveled after printing because of the loose screws.
I'd like the build platform mount and joint replaced, or at least those two parts (circled in blue in the uploaded picture) replaced. Please let me know what it is needed to make that happen.
Thank you.
翻譯年糕
Sven Baedeker
2019-03-27 01:00:28
Cemal Kucuk
2019-03-27 01:31:29
William Quayle
2019-03-27 01:32:46
Justin Andrews
2019-03-27 01:36:08
Robert Jeppesen
2019-03-27 02:09:58
Dylan Hancox
2019-03-27 04:21:43
Ether Webb
2019-03-27 05:07:35
David Nicholls
2019-03-27 05:09:43
Peter Teal
2019-03-27 08:15:39
Beat Grendelmeier
2019-03-27 15:56:28
Peter Teal
2019-03-27 18:30:57
Jerod Jarvis
2019-03-28 01:04:01
Jerod Jarvis
2019-03-28 01:13:37
Ocie Ward
2019-03-28 01:18:40
Jerod Jarvis
2019-03-28 01:36:20
Dylan Hancox
2019-03-28 03:19:25
Beat Grendelmeier
2019-03-28 03:21:08
Jon Lamkin
2019-03-28 03:25:12
Jerod Jarvis
2019-03-29 01:08:38
Peter Teal
2019-03-29 03:34:56
